Build a Better
Joburg Together.

Join a growing community of residents using FixMyJozi to drive change and keep the city moving.

Smarter. Faster.
More Personal.

Report, request, and resolve issues directly from your phone.
Real change starts with a tap.

FixMyJoburg

Central Service Delivery App.

A mobile-first, people-powered platform that puts service delivery directly in the hands of residents — empowering them to pay bills, report issues, request services, and access support in real time.

Why get the App?

Your city, always
in your pocket.

FixMyJoburg unites every service, every department, and every resident on a single, seamless platform.

Download app

Report Issue

Residents can quickly log infrastructure or service problems directly through the app, ensuring the city is aware of every concern.

Request Services

Submit requests for municipal services with clear guidance and step-by-step support within the platform.

Pay bills

Make secure payments or prepay for essential services seamlessly, reducing delays and administrative friction.

Know Your Ward Councillors

Connect directly with ward councillors and city representatives. Seamless integration across municipal systems with data updates.

Track Progress

Monitor the status of every request in real time, creating transparency and keeping residents informed.

Resolution now in Citizens' Hands

Only citizens can close the loop. Every ticket stays open until they confirm satisfaction, putting control directly in the hands of the people.

Why it works

Built for the People.

Backed by the City.

FixMyJozi succeeds because it bridges the gap between communities, and government — turning service delivery into a shared effort.

Proven Accuracy

No confusing menus, no endless forms. Residents report issues, request services, or pay bills in just a few taps. The app is designed to be intuitive for everyone — whether it’s your first time using it or your hundredth.

Transparent at Every Step
Empowered Communities
Financially Smart
Backed by Data
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